Company / Privacy Policy

Privacy Policy

SERVOVALVE S.P.A. (hereinafter, the Company or Data Controller) i s committed to protect personal data processed by it. Therefore, their processing and their safety are guaranteed with the utmost care, in accordance with the requirements of privacy legislation.

In order to comply with the data protection provisions (in particular, the EU Regulation 679/2016, concerning the protection of individuals with regard to the processing of personal data, as well as the free movement of such data), this information notice explains who is the Data Controller, for which purposes and how personal data are processed, to whom they could be disclosed, where they could be transferred and which are the data subject’s rights.

Your personal data will be processed by SERVOVALVE S.P.A., having legal seat in Milano Via Giotto, 29, 20145 and Offices and Establishment in Santo Stefano Ticino Via Quasimodo 25/27, 20010, Italy.

The collected personal data (identification, contact, accounting, commercial, administrative, fiscal information) concerning the customer/supplier (if individual) or the supplier’s employees (if the customer/supplier is a company) will be processed in accordance with applicable legal requirements, in full compliance with the principle of lawfulness, correctness and transparency and the provisions of law, namely possible employment relationship, lawfully, fairly, transparently.

The personal data may be processed for the following purposes:

fulfilling pre-contractual and contractual obligations, finding new partners, the management of orders / procurement of goods / supplies or services, including professional services;

performing activities strictly connected to the aforementioned purposes, such as archiving, invoicing and other tax/fiscal obligations;

complying with legal obligations (such as for anti-money laundering);

exercising the rights of the Company, for example the right to defense before the court.

The entity and the adequacy of the data provided will be assessed from time to time. The Data Controller undertakes not to use the provided personal data for any other purpose other than those described in this information notice, unless the Company has informed the applicant and obtained his/her consent, if necessary.

The Company processes personal data only after obtaining the data subject consent. Therefore, the data subject can freely give the consent for processing, but failure to provide personal data will not allow the Company to achieve the purposes describe above. The provision of data given by the data subject is necessary for the purposes described above and, hence, mandatory. Failure to provide such data will not allow the Company to achieve the purposes describe in the recitals.

Personal data are processed by IT electronic means, telematic and manual tools, for the purposes described above and, in any case, in order to ensure an adequate level of protection and always in compliance with the applicable legislation, in particular of EU Regulation 679/2016.
Data will be processed only by authorized persons, according to the received instruction.

The Company also informs that the data will be processed for the period of time deemed necessary to fulfill the aforementioned purposes and in any case for a period not exceeding 10 years:
• from the termination of the last supply relationship / purchase order / sale.
•from the first contact between the parties with reference to the potential customers/suppliers. After 10 year, a communication will be sent to the potential customer/supplier and the potential supplier will have to give the consent again.

Personal data is stored on the "dedicated" database, whose servers are located within the European Union. In any case it is understood that the database will be accessible by the Data Controller.
The data collected will not be disclosed outside the SERVOVALVE S.P.A.; indeed, they will be processed by the SERVOVALVE S.P.A. companies expressly authorized, accessible only to specific authorized employees.
The data can be communicated, by virtue of the evolution of the relationship with the customer/supplier, to:
• public entities, to fulfill legal obligations (for example in the matter of anti-money laundering) or to exercise the rights of the Company (for example the right of defense in court);
• third parties and private entities established within the European Union in charge, through contractual agreements, for the performance of necessary services (technical, IT and administrative / accounting support) for the purposes for which such data were initially collected.

The Company ensures that the transfer of non-EU data will take place in accordance with the applicable legal provisions and only among the companies SERVOVALVE S.P.A..
The Company informs that, due to the ongoing evolution of corporate structure or to agreements entered into with new customers/suppliers, it could become necessary to transfer data outside the European Union; this tran sfer will take place in accordance with the applicablelegal provisions (Article 45 paragraph 1 of the above mentioned Regulation, Transfers on the basis of an adequacy decision, or Article 46, Transfers subject to appropriate safeguards).

Please note that the EU Regulation 679/2016 (in particular, Chapter III thereof) recognizes to the individuals certain rights for the exercise of which he/she may contact the Data Controller, contacting SERVOVALVE S.P.A., by written communication to be sent to the company in Santo Stefano Ticino Via Quasimodo 25/27, 20010, Italy, or via email at:

Below, the main data subject’s rights provided in the EU Regulation 679/2016:
• art. 13, Information to be provided where personal data are collected from the data subject, including the right to lodge a complaint with a supervisory authority ;
• art. 15 , Right of access by the data subject;
• art. 16, Right to rectification;
• art. 17, Right to erasure (‘right to be forgotten’);
• art. 18, Right to restriction of processing;
• art. 19, Notification obligation regarding rectification or erasure of personal data or restriction of processing;
• art. 20, Right to data portability;
• art. 21, Right to object;
• art. 22, Automated individual decision-making, including profiling.

Moreover, the data subject can revoke, at any time, the consent without affecting:
• the lawfulness of processing based on the consent given before the revocation;
• further processing of the same data based on other legal bases (for example, contractual obligations or legal obligations applicable to the Data Controller).

The Data Controller undertakes to reply possible data subject’s requests in order to ensure the effective exercise of its/his/her rights.

For further clarification, it is possible to contact the Data Controller using the contact details provided in the previous paragraph.

What are Cookies?
There are two major categories of cookies, with different features: technical cookies and profiling cookies.

Technical cookies are normally necessary to allow the correct functioning of the website and to allow browsing. Without cookies, you might not be able to display websites correctly or to use certain services.
For example, a technical cookie is fundamental to keep the user connected during his/her visit to a website, or to store settings like language, visualization and so on.

Technical cookies may be distinguished into:
browsing cookies, which ensure the normal browsing and use of the website (for example, by allowing a purchase or the registration to have access to reserved areas);
cookies analytics, similar to technical cookies only if used directly by the webmaster to get more insights as a group in the number of users and on how these visit the website.
function cookies, which allow the user to browse according to a set of selected criteria (for example the language or the products selected for the purchase) in order to improve the service.
profiling cookies, these cookies are used to profile the user with the aim to send advert messages in line with the preferences confirmed by the user during his/her browsing.

There are other types of cookies which can be divided into:
session cookies which are cancelled immediately at the end of the browsing;
persisting cookies, which differ from the session ones since they remain inside the browser for a certain period of time. They are used, for example, to recognize the device connected to the website, thereby facilitating the authentication procedure for the user.
first-part cookies are the cookies generated and managed directly by the webmaster of the website the user browses.
third-part cookies are generated and managed by subjects different from the webmaster of the website the user browses (normally under a contract between the owner of the website and the third party).

In order to know more about cookies and their functioning, you can go to or

Cookies used in this website
Technical Cookies:
are necessary for the correct functioning of the website. Cookies belonging to this category include both persisting and session cookies. In lack of these cookies, the website or sections of it might not work properly. They have the only scope to improve the site browsing thereby storing the preferences in terms of language, currency or data for the access to reserved areas.

Third Parties Cookies:
Histats is a service of web analysis provided by "" which uses some "cookies" to collect User’s Personal Data that are then transmitted and stored in Histats hosts. Histats uses this information with the aim to trace and examine the use of the website, draw up reports on the website activities for the website’s operators and provide other services related to the activities of the website and the use of Internet. Histats does not match the IP address of the user with any other data owned by Histats. The possible refusal to use cookies by selecting the corresponding setting in your browser may prevent the use of all functions of this website. The privacy policy is available at
Google Maps provides interactive maps allowing to include personalized maps in your own websites. It has the only aim to provide detailed information on the localization of the company owning the website. To have access to the combined privacy policy of Google, which includes information on the cookies that Google Maps may install on your device, click here.
Social Networks and Tools for the visualization of Videos allow the user to share, if wanted, the contents on social networks ("like" and "share" on facebook, twitter, linkedin, vimeo, youtube, addthis, share…).
For more information: Facebook, Twitter, Linkedin, Vimeo, YouTube, Google+, AddThis, ShareThis
Google Fonts is a visualization service of font styles run by Google Inc. which allows this app to integrate these contents into the own pages.

Management of Cookies
The user can decide whether to accept cookies or not using the setting of his/her browser.
Attention: the total or partial disabling of the cookies may compromise the use of the site functions reserved to registered users. The disabling of “third parties” cookies does not compromise the use of the website.

Through your browser, it is possible to accept or not different types of cookies and to continue with their removal:
Internet Explorer:

Rights of the persons concerned:
the owners of the personal data have the right to obtain the confirmation of the presence or not of personal data, check their correctness or demand their integration, their updating, their correction, as well as their cancellation according to art .7 Law 196/03.
The present document may undergo updates, possible modifications will be available on this page.


Technical cookies that do not require consent:
These cookies are used for activities that are strictly necessary for the operation of the site and for providing the service:

Name: idUtenteProvv

Duration: 90 days

Type: First part/ technical/ session

Finality: Function and use of site 

All technical cookies do not require consent, therefore, they are installed automatically as a result of accessing the site.


The services contained in this section allow the Data Controller to monitor and analyse the traffic data and are used to monitor User behaviour.

Google Analytics is a web analysis service provided by Google Inc. (“Google”). Google uses the Personal Data collected in order to monitor and examine the use of this site, compile reports and share them with other Google-developed services.

Google may use Personal Data to contextualise and personalise the ads of its own advertising network.

Personal data collected: Cookies and usage data.

Processing location: United States – Privacy Policy – Opt-Out. Subject adherent to the Privacy Shield.

This type of service allows for interactions with social networks or other external platforms, directly from the pages of this site.

The interactions and information acquired from this site are in any case, subject to the user’s privacy settings for each social network.

In the event that a social network interaction service is installed, it is possible that even if the Users do not use the service, the service may collect traffic data relating to the pages on which it is installed.


Ad-profiling cookies managed directly by the owner of the site: these types of cookies are not used.